Privacy Policy
This policy describes how Kaldorex collects, uses and safeguards personal data in connection with the operation of this website and the handling of enquiries. It is written in plain language and applies to all visitors to kaldorex.info.
Who We Are
The data controller for this website is Kaldorex, a composition studio registered in the United Kingdom and operating from 47 Connaught Street, W1U 3HG London. All data-related enquiries should be addressed to [email protected].
Kaldorex operates as an informational catalogue and enquiry platform. No purchases, payments or account registrations are processed through this website.
What Data We Collect
Kaldorex collects only data that you choose to provide, and technical data generated automatically by your browser when you visit the site. The categories are:
Name, email address, and message content submitted via the contact form. Subject and telephone number if you choose to provide them.
IP address, browser type and version, device type, operating system, referring URL, pages visited and time of visit. This data is collected via server logs and, where cookies are accepted, via analytics scripts.
Cookie identifiers and consent records generated when you interact with the cookie consent banner. See the Cookie Policy for full details.
Why We Process Your Data
Each category of data is processed under one of the following legal bases as defined by the UK General Data Protection Regulation (UK GDPR):
- Enquiry Data: Legitimate interest in responding to correspondence submitted by site visitors. Data is not retained beyond the period necessary to address the enquiry and any reasonable follow-up.
- Technical Data: Legitimate interest in maintaining the security and performance of the website. Server log data is retained for a maximum of 90 days.
- Cookie Data: Consent, where analytical or non-essential cookies are used. Functional cookies necessary for site operation are processed under legitimate interest.
Who We Share Data With
Kaldorex does not sell personal data. Data is shared only where operationally necessary, with the following categories of processor:
- Web hosting providers who operate the servers on which this site is hosted. These providers process server log data in the ordinary course of service delivery.
- Email delivery services used to route contact form submissions to the studio. Enquiry data passes through these services in transit only.
- Analytics providers where you have consented to analytical cookies. Analytical data is aggregated and does not identify you personally.
All processors are required to handle data in accordance with applicable data protection law. No data is transferred to third countries outside the UK or EEA without appropriate safeguards.
Rights Under UK GDPR
You have the following rights in relation to personal data held by Kaldorex:
Request a copy of the personal data held about you.
Request correction of inaccurate or incomplete data.
Request deletion of data where there is no overriding legitimate purpose for retention.
Object to processing based on legitimate interest where your interests override ours.
Request restriction of processing in defined circumstances.
Receive data you have provided in a structured, machine-readable format.
To exercise any of these rights, contact us at [email protected]. Requests are acknowledged within 72 hours and fulfilled within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
How Long We Keep Data
Kaldorex retains personal data only for as long as necessary for the purpose for which it was collected:
- Enquiry correspondence is retained for 24 months from the date of last communication, then securely deleted.
- Server log data is retained for a maximum of 90 days.
- Cookie consent records are retained for 12 months from the date of consent, matching the cookie expiry period.
Changes to This Policy
This policy may be updated from time to time to reflect changes in our practices or in applicable data protection law. The revision date at the top of this page reflects the most recent update. Continued use of the site following an update constitutes acknowledgement of the revised policy. Material changes will be flagged on the website homepage for 30 days following publication.
Questions about your data?
Any data protection enquiry can be directed to the studio. Responses are sent within 72 hours. For urgent matters, telephone during studio hours.